About Us
Privacy Policy

Welcome to Biopharma PEG's website. Biopharma PEG USA's website is designed to provide information about our PEG derivatives and bulk PEG synthesis capabilities, custom PEG synthesis and PEGylation services, and to offer online ordering capabilities for Biopharma PEG catalog PEG products.

Your privacy is important to us. It is Biopharma PEG Scientific Inc.'s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website and other sites we own and operate.​

WHAT INFORMATION DO WE COLLECT?

Biopharma PEG collects three types of information from visitors to our Web sites:

  • (1) information gathered by analyzing page views and user navigation patterns;
  • (2) information that you provide directly into Biopharma PEG contact forms;
  • (3) information that you provide prior to ordering or purchasing Biochempeg products.

Like many Web sites, Biopharma PEG's sites may make use of “cookies”. A cookie is a short line of text that is created by a Web website and stored in a file on your computer. Cookies are used to store information about your preferences and activity during and after your visit to a Web website. Cookies are also used widely in electronic commerce programs to keep track of which items a user has selected for purchase. Cookies cannot gather any information from your computer other than that which you provide directly or that which is provided routinely by your browser software.

Biopharma PEG website uses “Google Analytics” to collect information about use of this website. Google Analytics collects information such as how often users visit this website, what pages they visit when they do so, and what other sites they used prior to coming to this website. We use the information we get from Google Analytics only to improve this website. Google Analytics collects only the IP address assigned to you on the date you visit this website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this website, the cookie cannot be used by anyone but Google. Google's ability to use and share information collected by Google Analytics about your visits to this website is restricted by the and the Google Privacy Policy.  You can prevent Google Analytics from recognizing you on return visits to this website by settings on your browser. We are typically not able to relate such data to you as an individual if you merely browse our Website and do not disclose your identity to us, e.g., in connection with a registration. We reserve the right to make full use of information that is not in personally identifiable form.

The remarketing or similar audiences feature in AdWords allows reaching people who previously visited our website and match the right people with the right message. We gather information for remarketing or similar audiences on our website, for advertisement purposes only. Google, uses cookies to serve ads based on someone's past visits to your website. Visitors can opt out of Google's use of cookies by visiting Google's Ads Settings or the Network Advertising Initiative opt-out page.

CONSENT

By giving your personal information to us, which includes information provided during a pre-registration, online order, or other registration or data capture process, you agree that we may collect and use such personal information and other information in accordance with the terms and conditions of this Privacy Policy. We do not knowingly collect personal information from website users under the age of 18.

HOW DO WE USE YOUR INFORMATION?

Biopharma PEG uses information that you voluntarily provide to allow you to participate in online programs, services (including online ordering, order tracking, and technical support) and promotions. Sometimes we will use third parties to administer our programs, services or promotions. In such instances we may share your information with those third parties solely for the purpose of performing their administrative functions.

Biopharma PEG may use information that you voluntarily provide to send you electronic communication regarding products, programs and promotions. Biopharma PEG uses email to provide customer service and technical support. We may use information that you voluntarily provide us to contact you in an attempt to resolve a prior issue or to proactively notify you of technical issues which may affect you. We may also use this information to invite you to participate in a voluntary survey to help us improve our programs and services.

Information about particular transactions, such as product purchases over the website, is maintained in our databases in the same or similar manner as for transactions done by telephone, fax, mail, etc. If any third parties, including any companies owned by Biopharma PEG, provide information to us about you, we may combine that information with other information we have about you, and if and to the extent we do, we will treat such combined information in accordance with this Privacy Policy.

OPTING OUT

If you do not wish to receive certain communications from us, or our affiliates or representatives, you may opt out by: (1) declining the service offered when registering or at other information collection points on the Website, or (2) informing us at service@biochempeg.com that you no longer wish to receive such communications. We will comply with such requests unless such communications from us are required by law or contract or do not require your consent under applicable laws. If you opt out of certain communications, you may not be able to access certain of our products or services. If you would like to opt-out of receiving communications from affiliates or other third parties with whom we shared data in accordance with this policy, please contact such third parties directly.

WEBSITE SECURITY

Biopharma PEG's website uses a variety of security measures to prevent the loss, misuse, or alteration of information you send to Biopharma PEG. The measures taken to protect your information include the use of secure software encryption (SSL). The personal information you provide, such as credit card data, name and address, are encrypted prior to transmission to Biopharma PEG. Because no system is 100% secure or error-free despite taking commercially reasonable steps, Biopharma PEG and its affiliates do not guarantee, and you should not expect, that information you provide shall remain private under all circumstances. It is your responsibility to safeguard any passwords, ID numbers, or other special access features associated with your use of the website.

INFORMATION SHARING

Third parties:

Biopharma PEG does not provide the personally identifiable information you supply to us to outside mailing lists. We may share information about you with employees, affiliates, successors, and agents/representatives (for example, consultants), which are required to treat the information in accordance with this Privacy Policy. Except as specifically described in this Privacy Policy, we will not, without your specific prior consent, sell, trade or transfer your information to unaffiliated third parties other than authorized third parties (such as, for example, contractors supporting operation of this website) and other third parties involved in the distribution chain (i.e., vendors, service providers, principals for whom we act as agents or subcontractors), which may need access to some of your personal information in order to directly or indirectly fulfill a contractual obligation with you or for some other legitimate purpose. We oblige such third parties to comply with our privacy policy, and limit their access and use of your personal information.

DISCLOSURES REQUIRED BY LAW

Occasionally, we may be required by law enforcement, government contract administrators, and/or judicial authorities to provide personally identifiable information to the appropriate judicial, governmental or regulatory authorities under applicable law, regulation or the terms of government contracts. We will disclose personally identifiable information upon receipt of a court order, subpoena, or if required to co-operate with law enforcement investigations or government contract compliance reviews. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful to the extent permitted by law.

YOUR RIGHTS AND CONTROLLING YOUR PERSONAL INFORMATION

You may at any time request access to a summary of your personal information held by us, and request corrections or updates to that information. We will make reasonable efforts to respond promptly to such requests for information in accordance with local laws. Our response to such requests may be limited to information under our direct control. You may ask to have the information on your account deleted or removed; however, because we keep track of certain transaction information, such as past purchases, and other similar information, for legal compliance purposes, we may not be able to delete certain information. If the information we hold appears to be inaccurate we will block its use until the information is verified to our satisfaction.

Biopharma PEG may update this privacy statement from time to time. You are encouraged to review this statement regularly for any changes. Please contact us at service@biochempeg.com for concerns about this privacy statement.
 

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