Welcome to Biochempeg's website. Biochempeg USA's website is designed to provide information about our PEG derivatives and bulk PEG synthesis capabilities, custom PEG synthesis and PEGylation services, and to offer online ordering capabilities for Biochempeg catalog PEG products.
Your privacy is important to us. It is Biochempeg Scientific Inc.'s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website and other sites we own and operate.
WHAT INFORMATION DO WE COLLECT?
Biochempeg collects three types of information from visitors to our Web sites:
- (1) information gathered by analyzing page views and user navigation patterns;
- (2) information that you provide directly into Biochempeg contact forms;
- (3) information that you provide prior to ordering or purchasing Biochempeg products.
Like many Web sites, Biochempeg's sites may make use of “cookies”. A cookie is a short line of text that is created by a Web website and stored in a file on your computer. Cookies are used to store information about your preferences and activity during and after your visit to a Web website. Cookies are also used widely in electronic commerce programs to keep track of which items a user has selected for purchase. Cookies cannot gather any information from your computer other than that which you provide directly or that which is provided routinely by your browser software.
HOW DO WE USE YOUR INFORMATION?
Biochempeg uses information that you voluntarily provide to allow you to participate in online programs, services (including online ordering, order tracking, and technical support) and promotions. Sometimes we will use third parties to administer our programs, services or promotions. In such instances we may share your information with those third parties solely for the purpose of performing their administrative functions.
Biochempeg may use information that you voluntarily provide to send you electronic communication regarding products, programs and promotions. Biochempeg uses email to provide customer service and technical support. We may use information that you voluntarily provide us to contact you in an attempt to resolve a prior issue or to proactively notify you of technical issues which may affect you. We may also use this information to invite you to participate in a voluntary survey to help us improve our programs and services.
If you do not wish to receive certain communications from us, or our affiliates or representatives, you may opt out by: (1) declining the service offered when registering or at other information collection points on the Website, or (2) informing us at firstname.lastname@example.org that you no longer wish to receive such communications. We will comply with such requests unless such communications from us are required by law or contract or do not require your consent under applicable laws. If you opt out of certain communications, you may not be able to access certain of our products or services. If you would like to opt-out of receiving communications from affiliates or other third parties with whom we shared data in accordance with this policy, please contact such third parties directly.
Biochempeg's website uses a variety of security measures to prevent the loss, misuse, or alteration of information you send to Biochempeg . The measures taken to protect your information include the use of secure software encryption (SSL). The personal information you provide, such as credit card data, name and address, are encrypted prior to transmission to Biochempeg. Because no system is 100% secure or error-free despite taking commercially reasonable steps, Biochempeg and its affiliates do not guarantee, and you should not expect, that information you provide shall remain private under all circumstances. It is your responsibility to safeguard any passwords, ID numbers, or other special access features associated with your use of the website.
DISCLOSURES REQUIRED BY LAW
Occasionally, we may be required by law enforcement, government contract administrators, and/or judicial authorities to provide personally identifiable information to the appropriate judicial, governmental or regulatory authorities under applicable law, regulation or the terms of government contracts. We will disclose personally identifiable information upon receipt of a court order, subpoena, or if required to co-operate with law enforcement investigations or government contract compliance reviews. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful to the extent permitted by law.
YOUR RIGHTS AND CONTROLLING YOUR PERSONAL INFORMATION
You may at any time request access to a summary of your personal information held by us, and request corrections or updates to that information. We will make reasonable efforts to respond promptly to such requests for information in accordance with local laws. Our response to such requests may be limited to information under our direct control. You may ask to have the information on your account deleted or removed; however, because we keep track of certain transaction information, such as past purchases, and other similar information, for legal compliance purposes, we may not be able to delete certain information. If the information we hold appears to be inaccurate we will block its use until the information is verified to our satisfaction.
Biochempeg may update this privacy statement from time to time. You are encouraged to review this statement regularly for any changes. Please contact us at email@example.com for concerns about this privacy statement.